Unified Communications & Collaboration

Increase productivity, save money and create the best customer experience

Unified Communications & Collaboration

Benefits of Unified Communications for your business

The enterprise edge is forever moving, businesses aren’t tied to one location or contained with four brick walls anymore. You and your team work wherever you are, so you need to make sure you have a system that can flex to those requirements.

How you implement your communications and collaboration tools makes a difference to the efficiencies of your business. UC&C is a scheme of services and products that work seamlessly together to create a unified workplace, wherever that place is.

One solution

Seamlessly integrating your business experience; changing the way your customers interact with you and making sure your team are working as efficiently as possible.

Customers can be taken on a journey, from browsing your website through to completing the sale, what UC&C you have in place can make the transition easier and more fluid, and therefore more frequent.

By integrating mobile devices, emails, instant messaging, telephone voice calls and conferencing. One system will recognise touch points that are registered so your team can talk, and sell, with confidence as they’re in control of all the information they need.

Instant messaging creates an environment where your team, and customers, can get the information they need without having to wait for a response. Creating an agile business, ready to close on a sale at a moments notice.

Reduced costs

By streamlining your communications estate, you will save time and money by creating a system that is not demanding of IT. One system, one point of contact in case anything goes wrong, incorporating video conferencing, instant messaging, and file sharing as well as voice and video calling. Reduce risk and create a more efficient workplace by having all communications in one, simple to use platform.

Ease of use

Your business will be more efficient, and you will be more in control with one system for your entire communications estate.

One system to train your staff on; less time will be wasted training on multiple interfaces and less likely to get any user error.

One platform without additional software overheads, making it more cost-effective and easier to manage.

Collaboratively working will make your team more efficient as they can work together on projects at the same time, in real time. Instantly making and taking decisions to move forwards without having to wait for responses delayed by email.

Because we care about your business, we understand the demands placed on our customers and we love creating solutions for services and products that not only facilitate their needs, but that also enhance the business offering.

With UC&C you’ll streamline and create efficiencies, giving your employees more time to focus on their job roles rather than implementing and using IT.

Why MCL Telecom for your UC&C

Unified communications will create a working environment that is seamless for your customers and potential clients. It will also improve efficiencies in your workforce through collaborative working practices.

We focus on providing our customers the very best service. We guarantee you get just what you need by assessing your company requirement and designing communication strategies that fit.