Overview

26Aviation – Global air charter experts who are dedicated to resolving Aircraft on Ground (AOG) situations. With access to over 23,000 aircraft worldwide, 26Avitation can provide aircrafts of every type, for every mission, in any location – were setting up office and needed to kit out with connectivity for the whole business.

Our Approach

In their industry, stability of telecommunications is critical. They needed a secure line for their business installed as quickly as possible, and with minimal fuss. MCL Telecom’s inhouse engineer recommended that they discussed their requirements with the Business Support team.

An important part of scoping out these requirements is to understand exactly what it is that a business does, we do this for each and every proposition we produce. Once we have all the information we can provide a set of solutions that will ensure all of the critical communications are dealt with.

Given the critical nature of 26Aviation, MCL Telecom proposed to set up their new office with business mobile telephone contracts, a hosted VoIP system and two virtual numbers. With MCL Telecom’s commitment to after sale customer care and a strong business support team, 26Aviation were onboarded quickly and efficiently, up and running in the quickest possible time.

Impact

Having a secure and stable connection enables the critical work of 26Aviation to be carried out without any obstruction. With MCL Telecom’s hosted VoIP system all calls into the business from clients are dealt with by the right team member every time. They are able to run out multiple lines which means that they can be talking to clients while corresponding with multiple locations overseas to negotiate ongoing critical situations.

Getting our business up and running was made easier with the MCL Telecom team. They understood the critical nature of what we do, and implemented solutions which are secure and stable, quickly and efficiently.