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Support

Our customers come first. That’s why we offer 24-hour support to customers who have their lines, calls and broadband with us.

Full support for you and your business

We pride ourselves on our excellent customer services; our longstanding customers are a testament to this.

We offer full support for you and your business, from initial planning, through to installation and maintenance, ensuring your telecommunications are the best fit for your business.

Dedicated, in-house support staff

We have a team of dedicated, in-house support staff, all fully trained in their fields and always on hand to help with any questions you may have. From your initial call to us through to solving the problem, you can rest assured that our staff are here to help you.

How to get in touch

Our office hours are Monday to Friday, 8.30am to 5.30pm, within these hours every call will be answered and dealt with.

For calls or faults outside of these hours please call:

  • Line or call faults: 01444 242 200 (Option 1)
  • Broadband faults: 01444 242 200 (Option 2)